Legal
Last updated: October 2026
If cancellations are enabled in the store settings, you may cancel an order from your account within the stated window — typically before the order is packed or shipped. A cancellation fee may apply if one is published at checkout.
Once an order has shipped, customer self-service cancellation may no longer be available. The Foundation office can still cancel, refund or replace an order from the admin desk, including after delivery, where that is appropriate.
Open the order in your account, or write to care@vaidyagogate.org with the order number. Approved cancellations are confirmed by email.
