Legal
Last updated: October 2026
When you create an account, we collect your name, email address, phone number and WhatsApp number. When you place orders we collect the information needed to fulfil them, including a delivery address where applicable. We do not store payment card details on our servers; payments are processed by our payment gateway.
We use your information to create and manage your account, issue a unique Account ID, communicate about events, process orders and provide support. We may send updates about events and publications when you opt in.
We do not sell your personal information. We share data only with service providers that help us operate the website (payment, email, WhatsApp and courier services), and only to the extent needed.
You may request a copy of the personal data we hold about you, ask for corrections, or request deletion of your account by contacting us at care@vaidyagogate.org.
We use essential cookies and browser storage to keep you signed in, remember your cart, language and checkout, and keep the site secure. These are always on. With your consent we also use analytics cookies (Google Analytics) to understand which pages are read, and advertising cookies (Google AdSense) on articles. You choose in the cookie notice shown on your first visit, and can change your choice any time from "Cookie settings" in the footer.
When you create an account we keep an electronic acknowledgement record with a Form ID and Acknowledgement ID: your account details, the date and time, IP address and browser, and your acceptance of our Terms, Privacy Policy and store policies under the Information Technology Act 2000, the Digital Personal Data Protection Act 2023 and the Consumer Protection (E-Commerce) Rules 2020. It is kept by the Foundation as proof of consent.
